Lavender Trading Solutions LLC
User Agreement, Acceptable Use Policy, and Risk Disclosures
**Last Updated:** December 17, 2025
This User Agreement (the “**Agreement**”) is a legal contract between you (“**you**,” “**User**”) and **Lavender Trading Solutions LLC**, a Wyoming limited liability company (“**Lavender**,” “**we**,” “**us**,” “**our**”). This Agreement governs your access to and use of Lavender’s websites, Discord bots and integrations, applications, software, dashboards, tools, content, and related services (collectively, the “**Services**”).
By clicking “I agree,” purchasing a subscription, accessing the Services, or using the Services, you agree to be bound by this Agreement.
If you do not agree, do not purchase, access, or use the Services.
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1) Eligibility and Account Responsibility
You represent that you are at least **18 years old** (or the age of majority where you live), and that you have the legal capacity to enter into this Agreement.
You are responsible for:
* maintaining the confidentiality of your login credentials and any access tokens;
* all activity under your account(s); and
* ensuring that your Discord account, handles, and IDs you provide are accurate.
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2) What Lavender Provides
Lavender provides software tools and analytics intended to help Users **visualize and analyze** options market data (e.g., volatility skew/term structures, surfaces, and related risk metrics), and may include interactive charts, grids, automated outputs, and summaries.
**The Services may require third-party data sources** (e.g., market data vendors) and may also depend on Discord and other third-party platforms.
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3) No Investment Advice; No Brokerage Relationship; No Fiduciary Duty
**Lavender is not a broker-dealer, investment adviser, commodity trading advisor, or financial planner.** The Services are **for informational and educational purposes only**.
Nothing in the Services constitutes:
* investment, legal, tax, or accounting advice;
* a recommendation to buy, sell, hold, or avoid any security, option, futures contract, digital asset, or other instrument;
* an offer or solicitation of any transaction; or
* personalized advice tailored to your circumstances.
You acknowledge that:
* you are solely responsible for all trading decisions you make;
* you will use your own judgment (and your own licensed professionals, if needed);
* Lavender does not know your financial situation, objectives, or risk tolerance; and
* **Lavender has no fiduciary duty** to you.
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4) Trading and Options Risk Disclosure
Trading securities and derivatives, including options, involves substantial risk and is not suitable for all investors. Outcomes can be volatile and may result in **partial or total loss** of capital, and in some strategies, losses may exceed initial investment.
You understand and agree:
* any examples, outputs, or analytics are not guarantees of future performance;
* market data may be delayed, incomplete, erroneous, or subject to vendor limitations;
* models and assumptions may be imperfect (including dividends, interest rates, early exercise assumptions, and volatility dynamics); and
* Lavender does not guarantee any financial result.
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5) No Warranties About Accuracy, Timeliness, or Fitness
The Services may include quantitative outputs, model estimates, implied values, and analytics. **These are inherently dependent on assumptions and inputs.**
To the fullest extent permitted by law:
* The Services are provided **“AS IS”** and **“AS AVAILABLE.”**
* We disclaim all warranties, express or implied, including **merchantability**, **fitness for a particular purpose**, **non-infringement**, and any warranties arising from course of dealing or usage of trade.
* We do not warrant that the Services will be uninterrupted, secure, error-free, or that any output is accurate, complete, or suitable for your use.
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6) Acceptable Use and Fair Use Policy
We want Lavender to be valuable and stable for all users. You agree to use the Services in a reasonable manner and not to abuse, overload, scrape, reverse engineer, or redistribute the Services.
6.1 Prohibited Conduct
You will not, and will not allow others to:
1. **Scrape, crawl, harvest, or extract** data from the Services by automated means (including bots, scripts, or spiders) unless explicitly authorized in writing.
2. **Reverse engineer, decompile, disassemble**, or attempt to discover source code, trade secrets, algorithms, model parameters, or proprietary methods.
3. **Circumvent** rate limits, usage caps, subscription gates, paywalls, or access controls.
4. **Resell, sublicense, rent, lease, or provide access** to the Services to third parties outside your organization, except as explicitly allowed by your subscription plan.
5. Use the Services to build or improve a competing product, model, dataset, or service.
6. Interfere with or disrupt the Services, servers, or networks.
7. Use the Services for unlawful activity, including market manipulation or attempts to evade regulatory or contractual obligations.
6.2 Reasonable / Fair Use Limits
We may implement fair-use limits such as:
* rate limits on commands, chart generation, or queries;
* daily or monthly caps by plan tier;
* restrictions by Discord server, user, device, or token.
If your usage materially exceeds typical patterns (e.g., high-frequency automated activity), we may throttle, suspend, or require you to upgrade to an appropriate plan.
We may modify fair-use limits at any time to protect service stability and vendor obligations.
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7) Subscriptions, Billing, Trials, and Refunds
7.1 Billing
Subscriptions are billed in advance via our payment processor (e.g., Stripe) on a recurring basis (monthly or annual, as offered). You authorize us (and our processor) to charge your payment method for recurring fees, taxes, and any plan add-ons you choose.
7.2 Trials and Promotions
Trials (if offered) may have usage limits. At the end of a trial, your subscription may convert to paid unless you cancel before the trial ends, as stated at checkout.
7.3 Refunds
Unless required by law, **fees are non-refundable**. We may offer discretionary credits or refunds on a case-by-case basis, but are not obligated to do so.
7.4 Chargebacks
Initiating a chargeback in bad faith or without first contacting us to resolve an issue may result in account suspension or termination and collection of amounts owed.
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8) Intellectual Property and License
8.1 Our IP
The Services include proprietary software, code, designs, workflows, analytics, and content owned by Lavender or our licensors. All rights not expressly granted are reserved.
8.2 Limited License to You
Subject to this Agreement and your plan, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal or internal business use.
8.3 Feedback
If you provide feedback, ideas, or suggestions, you grant Lavender a perpetual, worldwide, royalty-free right to use them without compensation or attribution.
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9) User Content and Inputs
If you submit content (including commands, prompts, tickers, configuration, or messages) you represent you have the right to submit it and it does not violate law or third-party rights.
You understand we may process your inputs to provide the Services and to improve product performance, reliability, and safety, subject to our Privacy Policy.
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10) Third-Party Services and Market Data Vendors
The Services may integrate with or depend on third parties (e.g., Discord, market data providers, hosting services). Lavender is not responsible for third-party outages, data quality, access limits, pricing changes, or policy enforcement.
Your use of third-party services is governed by their terms, and you are responsible for complying with those terms.
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11) Suspension and Termination
We may suspend or terminate your access immediately if:
* you violate this Agreement;
* your usage threatens service stability;
* we suspect fraud, abuse, or unlawful conduct; or
* required by law or a vendor relationship.
You may cancel at any time according to the cancellation instructions provided at checkout or in your account settings. Cancellation stops future billing but does not retroactively refund prior charges (unless required by law).
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12) Limitation of Liability
To the fullest extent permitted by law, Lavender and its owners, officers, employees, contractors, and licensors will not be liable for any:
* indirect, incidental, special, consequential, or punitive damages;
* loss of profits, revenue, data, goodwill, trading losses, missed opportunities, or business interruption;
* damages arising from reliance on outputs, charts, or analytics.
To the fullest extent permitted by law, Lavender’s total liability for any claim arising out of or related to the Services will not exceed the amount you paid to Lavender for the Services in the **three (3) months** preceding the event giving rise to the claim.
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13) Indemnification
You agree to defend, indemnify, and hold harmless Lavender and its affiliates and personnel from any claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from:
* your use or misuse of the Services;
* your violation of this Agreement;
* your violation of any law, regulation, or third-party rights; or
* your trading activity and decisions.
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14) Dispute Resolution and Governing Law
**Governing Law:** This Agreement is governed by the laws of the State of **Wyoming**, without regard to conflict of law principles.
14.1 Informal Resolution
Before filing a claim, you agree to contact us and attempt to resolve disputes informally.
14.2 Arbitration (Optional Clause — commonly used)
Except where prohibited by law, any dispute arising out of this Agreement will be resolved by **binding arbitration**, not in court, on an individual basis (no class actions). The arbitration will take place in a location we agree on, or remotely, under rules of a recognized arbitration provider.
> If you want, I can provide two versions: **(A) arbitration + class action waiver** (stronger protection) and **(B) Wyoming courts only** (simpler).
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15) Changes to This Agreement
We may update this Agreement from time to time. The “Last Updated” date will change. Continued use of the Services after an update constitutes acceptance of the updated terms.
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16) Miscellaneous
* **Entire Agreement:** This Agreement, together with the Privacy Policy and any plan-specific terms, is the entire agreement between you and Lavender regarding the Services.
* **Severability:** If any provision is found unenforceable, the remaining provisions remain in effect.
* **No Waiver:** Failure to enforce a right is not a waiver.
* **Assignment:** You may not assign this Agreement without our consent. We may assign it as part of a merger, acquisition, or asset sale.
* **Force Majeure:** We are not liable for delays or failures due to events beyond reasonable control.
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17) Contact
Lavender Trading Solutions LLC
For support and legal notices: info@lavender-ts.com