Privacy policy.
Last updated: October 2025
Lavender Trading Solutions (“Lavender,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, subscribe to our services, or otherwise interact with our products.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide
When you:
Subscribe to a plan or create an account
Contact us via forms or email
Participate in promotions or surveys
we may collect:
Name, email address, and contact details
Billing address and payment information (processed securely via Stripe)
Login credentials (if applicable)
Any optional details you choose to provide
b. Information Collected Automatically
When you visit our website, we automatically collect certain data to improve functionality and performance:
IP address and browser type
Device and operating system
Pages visited and time spent on site
Referring website or link
This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
Provide access to our tools, software, and services
Process payments and manage subscriptions
Communicate important account or product updates
Improve our platform performance and user experience
Respond to inquiries and offer support
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Payment Processing
We use trusted third-party payment processors (such as Stripe and PayPal) to handle transactions. Your payment information is encrypted and transmitted directly to these processors; we do not store full credit-card details on our servers.
4. Cookies and Tracking Technologies
Lavender uses cookies to:
Remember your preferences
Analyze traffic and usage trends
Improve site functionality and performance
You can control or delete cookies at any time through your browser settings. Note that disabling cookies may limit some website features.
5. Data Retention and Security
We retain your information only as long as necessary to:
Fulfill the purposes outlined above
Comply with legal, accounting, or reporting requirements
We use industry-standard encryption and security protocols to protect your data from unauthorized access, alteration, or disclosure.
6. Sharing of Information
We may share limited personal data with:
Service providers that help us operate our business (e.g., hosting, analytics, billing)
Legal authorities, if required to comply with law or protect our rights
All third parties are required to safeguard your data and use it only for authorized purposes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access or request a copy of your personal data
Correct or update inaccurate information
Request deletion of your data (“right to be forgotten”)
Opt out of marketing emails (by clicking “unsubscribe” in any email)
To exercise these rights, contact us at support@lavendertradingsolutions.com.
8. International Users
Our services are operated from the United States. If you access the website from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those of your country.
9. Children’s Privacy
Lavender Trading Solutions is intended for adults and professional traders. We do not knowingly collect personal information from individuals under 18 years of age.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The “Last updated” date at the top will always indicate the latest version.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lavender Trading Solutions
Email: support@lavender-ts.com
Website: www.lavender-ts.com
Registered in the United States