Terms of service.

Last updated: October 2025

Welcome to Lavender Trading Solutions (“Lavender,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website, software, and related products or services (collectively, the “Services”).
By using Lavender’s Services, you agree to these Terms and to our Privacy Policy.
If you do not agree, please do not use our Services.

1. Who We Are

Lavender Trading Solutions provides real-time options analytics, visualization tools, and related financial-technology products designed for individual and professional traders.
We are not a broker-dealer, investment adviser, or financial institution, and we do not offer personalized investment advice or trade execution.

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services.
By creating an account or subscribing, you represent that all information you provide is accurate and complete.

3. Account Registration and Security

To access certain features, you may need to create an account.
You are responsible for:

  • Maintaining the confidentiality of your login credentials;

  • All activity that occurs under your account; and

  • Promptly notifying us of any unauthorized access.

Lavender is not liable for losses arising from unauthorized use of your account.

4. Subscriptions and Payments

a. Billing

Our paid plans are offered on a recurring basis (monthly or annually, as selected).
By subscribing, you authorize Lavender and its payment processor (e.g., Stripe or PayPal) to charge your chosen payment method automatically at the beginning of each billing cycle until you cancel.

b. Cancellations

You may cancel anytime from your account dashboard.
Cancellations take effect at the end of the current billing period; no partial-period refunds are provided unless required by law.

c. Price Changes

We may update subscription pricing or plan features from time to time.
Any changes will take effect after reasonable notice and at the start of your next billing cycle.

5. Intellectual Property

All Lavender content, software, graphics, data, and documentation are owned by Lavender Trading Solutions or its licensors and are protected by intellectual-property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your personal or internal business purposes only.
You may not:

  • Copy, distribute, or resell our software or data;

  • Reverse-engineer or modify the Services; or

  • Use the Services to create a competing product.

All rights not expressly granted are reserved by Lavender.

6. Acceptable Use

You agree not to:

  • Use the Services for unlawful, misleading, or fraudulent purposes;

  • Interfere with, damage, or disrupt our systems;

  • Attempt unauthorized access to data or accounts; or

  • Share your login credentials with others outside your organization.

Lavender may suspend or terminate access if you violate these Terms.

7. Disclaimers

Lavender provides analytic and informational tools, not financial advice.
All market data, calculations, and analytics are provided “as is” and “as available.”

We make no guarantees regarding:

  • Accuracy, completeness, or timeliness of data; or

  • Any specific financial results from using the Services.

You assume full responsibility for your trading decisions and compliance with applicable regulations.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Lavender and its affiliates will not be liable for any indirect, incidental, consequential, or special damages (including lost profits or trading losses) arising from your use of the Services.

  • Our total liability for any claim related to the Services will not exceed the total amount you paid to Lavender in the three months preceding the event giving rise to the claim.

Some jurisdictions do not allow these exclusions, so portions may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Lavender, its affiliates, and personnel from any claims, damages, or expenses arising out of:

  • Your use of the Services;

  • Your violation of these Terms; or

  • Your infringement of any third-party rights.

10. Termination

You may stop using the Services at any time.
Lavender may suspend or terminate your access if you:

  • Breach these Terms;

  • Fail to pay subscription fees; or

  • Engage in abusive or fraudulent behavior.

Upon termination, your license ends immediately, and you must cease using all Lavender materials.

11. Data & Privacy

Your personal information is handled according to our Privacy Policy.
By using our Services, you consent to those practices.

12. Governing Law

These Terms are governed by and construed under the laws of the State of Delaware, USA, without regard to conflict-of-law principles.
Any disputes will be